Greetings Citizens!
CitizenCon 2953 approaches and we could not be more excited to celebrate Star Citizen and its community together in Los Angeles, California this October!
This week, CitizenCon tickets will become available, so we wanted to share a bit more information about the big event. This is the first of several FAQs to come as we approach CItizenCon.
CitizenCon 2953 Access Ticket - $199:
Your passport to adventure grants two-day event admission, the 2953 Digital Goodies Pack, a physical swag bag, and other fun surprises!
CitizenCon 2953 Premium Experience Ticket - $299:
This extremely limited and ultimate party passport grants you everything from the Access Ticket plus these additional VIP perks: access to a VIP lounge at the event, access to an exclusive afterparty on Sunday night, a VIP physical swag bag, and other fun surprises!
Both tickets are available in limited quantities, so don’t wait too long to get your hands on these coveted tickets. Starting on June 28th, Early Access will open exclusively for Concierges and Subscribers. The following day, June 29th, general sales will open to the public. Both tickets will grant full two-day access to the convention for both Saturday and Sunday.
To discuss CitizenCon and ask any further questions, please head to our thread on Spectrum to participate in the discussion:
Spectrum - CitizenCon 2953 FAQ
June 28 - Early Access Wave Schedule
Wave 1 | 1600 UTC - June 28
Wave 2 | 0000 UTC - June 29
Wave 3 | 0800 UTC - June 29
June 29 - General Sale Wave Schedule
Wave 1 | 1600 UTC - June 29
Wave 2 | 0000 UTC - June 30
Wave 3 | 0800 UTC - June 30
Why is the event 2 days this year?
The most common feedback we've received from past CitizenCon events is that non-stop panels make it difficult to leave the content stage area, enjoy the event, and socialize with the community. Our goal with spreading things across two days is that attendees will find more time to enjoy the physical attractions at the event, alongside socializing with fellow community members.
Will there be any new merchandise available at CitizenCon?
Yes, we'll debut new merchandise at CitizenCon. More info coming at a later time.
Do you have any information about what content to expect at the convention?
We'll share more information as we get closer to the event, including schedule of panels, and insights into physical attractions on the show-floor.
Can you share any more information about the VIP after party?
This ticket will be extremely limited in quantity, and allows access into the Los Angeles development studio (Cloud Imperium Games) for a night of drinks, snacks, and socializing with the team.
I couldn’t get the ticket I wanted. Will more tickets be made available?
Tickets will not be made available outside of the schedule listed above. The only exception to this if a ticket is returned, it will be re-added to the pool.
I can’t make it to Los Angeles, will the event be livestreamed?
Yes. It’s 100% free to watch the livestream – we will be broadcasting live at www.twitch.tv/starcitizen.
Am I allowed to re-broadcast CitizenCon on my own channel?
Yes.
Will you be offering a Digital Goodies Pack?
Yes, and it will be included with your CitizenCon ticket. More information on this to come at a later date.
Will there be a physical swag bag for attendees of the event?
Yes, and it will be included with your CitizenCon ticket. More information on this to come at a later date.
Can I buy multiple tickets for my friends/family?
Yes! You can buy up to 5 tickets per cart for the general access ticket, and share those tickets with friends once we deliver them, closer to the event.
Due to the limited quantity, Premium Experience tickets are unique, and only 1 per account can be purchased. They are non-giftable/transferrable.
How and when will tickets be delivered?
Tickets will be emailed to your registered account email closer to the event.
How will I give the tickets I purchased to my friends/family?
Once tickets have been distributed closer to the event, you'll simply be able to forward them their ticket via email, or print and hand-deliver them.
If tickets come with Digital Goodies Packs, how will I distribute those to friends/family?
Digital Goodie Packs cannot be gifted. Specifics on how the Goodie Packs included with CitizenCon ticket purchases will be distributed are forthcoming. Stay tuned to Spectrum and the RSI Website for more information there.
What should I bring?
Please remember to bring your printed ticket (or a digital copy stored on your mobile device) and your photo ID.
Can I come in Cosplay?
Heck yeah! Cosplay is encouraged. Local laws and venue restrictions do prohibit prop weapons though, so please leave those at home. Make sure to check out the details for this year's Cosplay competition here.
We also may have some cool things in store for those of you who choose to attend in cosplay, including a contest with prizes!
Is there an age restriction for attending?
Yes, all attendees must be 13 or over. Minors must be accompanied by an adult.
Can non-backers acquire a ticket to the event?
Yes.
Will CitizenCon tickets be available for store credit?
No, CitizenCon tickets are not purchasable via store credit.
Will food be available?
We will have a selection of food and drink vendors throughout the venue. Please keep in mind that the venue does not permit outside food and beverages to be brought inside.
Will seating be available?
Yes, there will be seating. There will be no assigned seats, and location of seating will be first come first serve.
Will there be security at the event?
Yes.
What are the rules concerning in-house photography/recording?
In general, photography and recording are encouraged. However, there may be some areas and aspects of the event that are off-limits in that regard throughout the day. Clear indication of areas where photography is not permitted will be found on-site.
Is the event wheelchair accessible?
Yes! More information on the LA Convention Center's accessibility compliance can be found here.
If I can no longer attend, can I cancel and get a refund?
Tickets may be fully refunded within 30 days of purchase. Tickets may be canceled up to 30 days before the event and refunded for store credit. No refunds will be granted within 30 days of the event.