We are currently aware of and tracking an issue that may occur that can have the following symptoms occur during play:
- Your balance of aUEC in-game becomes negative through trading or beacon deployment
Should this happen to your character and you have a ship, performing any mission earning aUEC in-game will immediately bring your balance into a positive state, allowing you to continue as normal.
If you are unable to spawn a ship, please do the following steps:
- Login to your RSI account on the website.
- Report the issue and any details regarding what you were doing when it happened on the Issue Council. There are multiple reports depending on the exact cause of your issue, so please use the Search function to find the best thread that reproduces the steps leading to your issue.
- Place a ticket to RSI support for assistance.
Describing the issue in detail with "Negative aUEC" somewhere in the subject will help us locate and assist faster. We will respond as soon as we are able once the ticket has been received.