We are aware of and tracking an issue where an item can become stuck to a character and be unable to be retrieved, removed, etc. even through death and respawn of their character. A character in this state may find that the item can prevent them from interacting with certain objects and controls entirely.
To avoid an object getting stuck to your character in this fashion, be certain to drop any items you may currently be holding before attempting to pick up another.
Should this happen to your character, please do the following steps:
- Login to your RSI account on the website.
- Report the issue and any details regarding what you were doing when it happened on the Issue Council here.
- If you continue to be unable to interact with objects (doors, ship controls, control panels, etc.), place a ticket to RSI support for assistance.
Describing the issue in detail with an appropriate subject line in the ticket will help us locate and assist faster. We will respond as soon as we are able once the ticket has been received.