We are currently tracking and seeking additional reports and information regarding an issue where cargo and packages will fall through the floors of a ship when they are placed there by a player. At this time there is unfortunately no work around for this problem and the RSI Support staff will not be able to help with correcting the problem or reimbursing players that encounter this issue.
Should you encounter this, please do the following:
- Head to the RSI website.
- Login to your RSI account.
- Report what happened and the steps to reproduce it using this link: STARC-91390
The more complete and informative the response to the Issue Council report, the better the chances that our teams will be able to identify the cause and implement a fix.