Below are some of the issues and bugs that we are aware of within Star Citizen Alpha 3.13.x. We are still actively working to address these issues fully and Issue Council reports on the problems
are greatly appreciated.
Hangar Module Not Available
As of Star Citizen Alpha patch 3.13.1a, the Hangar Module is currently disabled while we examine needed fixes for issues with the module.
There is currently no time frame for when it will return. Check the patch notes on Spectrum for updates on when it has returned.
Trade Terminals Display Incorrect Information
When logging into a terminal at a Trade and Development Division (TDD) locations, the information displayed may be incorrect, which can prevent the sale of commodities. If this is encountered, try one or both of the following to workaround the issue:
- Go to another TDD and try a different trade terminal.
- Fully exit and relogin to the game before trying the terminal again.
Materials not Selected for Refinement are Lost
When refining ore that has been gathered, any leftovers that are not put through the refining process are lost. There is no message alerting players that this will occur.
While it is intended that ore not put through the refining process is removed, it is not intended for there to be no warning about it. This missing warning message will be implemented in the next patch.
Character Equipment Loadouts Are Not Saving Changes
This is a fail-safe put in place to prevent a character's mobiGlas from vanishing. If you are encountering this problem, that means some safety measures we have added are keeping your character in a playable state. The loss of the mobiGlas will mean that your character cannot function in most parts of the game.
If you encounter this issue, we recommend that you restart your game client.
mobiGlas is Missing or Non-Functional
Entering character customization and changing your character's gender, appearance, and attributes a few times may correct these issues. After changing your appearance, enter the Public Universe. If not resolved please try customizing again.
If your issue continues, please do the following steps before you reset your character:
- Login to your RSI account on the website.
- Report the issue and any details regarding what you were doing when it happened on the Issue Council.
- Attempt the workaround listed above.
- Head to this article to review what you will need to do: Character Reset
Mouse Cursor is "Stuck On Screen"
This issue rarely presents itself when the player has tabbed out of the game and returned to the game window. The mouse cursor becomes visible when it should not be and is no longer constrained to the game screen. With multiple monitors and first person view, this can result in the cursor ending up in undesirable locations and increasing the chance of clicking out of the game which can disrupt play.
To remedy this, players will need to restart their game clients.
The Friends List Will Not Display More Than 50 Names
This is a user interface issue and limitation and is not something that can be easily addressed with a simple hotfix.
For now, if you wish to display all of your friends in the list, you will need to remove some players from your contacts down to the 50 name mark.
Mouse Cursor is Flickering in the mobiGlas
The problem prevents some ease of use of the mobiGlas as clicking will sometimes not function. This is due to a strange interaction from certain types of control peripherals, such as flight sticks.
We are actively looking for additional information and reports on this issue so should you experience it, please consider adding your report and experience, including any additional control peripherals you might be using, to this Issue Council report: STARC-2191
For now, if this occurs some players have reported that repeatedly clicking with the mouse can sometimes bypass the problem.
Constellations Will Despawn After Undocking a Ship
This issue can occur with all Constellation variants that allow for a ship to dock. After a player undocks a ship from the Constellation and moves far enough away, the Constellation will despawn.
Until a fix for this can be applied, to prevent this from happening a player will need to stay within 30KM of the Constellation after undocking.
Loadout Service Issues
We are aware of and actively investigating an issue impacting some loadout services. This may manifest through a range of symptoms such as:
- Difficulties with proceeding on an insurance claim through the ASOP terminals
- Difficulties in accessing or saving changes through the Vehicle Loadout Manager or Equipment Manager on your mobiGlas
- Errors connecting to loadout services through the Character Customizer
Please note that a Character Reset will not resolve this problem. Logging out and closing the launcher entirely before logging back in may temporarily help with some of these symptoms until a fix is implemented.
When you have a moment, consider heading to the Issue Council to add information to any current reports to help us track down the root cause of the problem.