Discount coupons are a one-time use item attributed to an account that has achieved 12 months subscription time in total (does not have to be consecutive). See Subscriptions FAQ for more information on our subscription levels.
What's my discount?
Your subscription determines your discount!
- Centurion - 10%, Up to a max discount of $50.
- Imperator Prime - 20%, Up to a max discount of $100.
What can I buy with discount coupons?
Discount coupons can be used on the store towards any pledge that is not one of the following:
- Electronic Access rentals or Voyager Direct UEC purchases
- Event Tickets
- Limited/Discounted Pledges
- Pledge Buy Backs
How do I use my discount coupon?
After you have added products to your cart and start checkout, you can select Credits & Coupon and enter your discount coupon code. The coupon is fully used when you complete payment for the order using the coupon.
Gifting pledges and discount coupons
If you use the coupon when pledging for a ship or game package, you can definitely gift it to a friend. Pledging with cash and using the discount coupon will ensure the pledge is giftable. Only pledges made with store credit are not giftable.
If your friend tries to reclaim this gifted pledge, they only get store credit for what you paid not including the discount.
Reclaiming pledges and discount coupons
If you purchase a pledge with a discount coupon, you receive only the amount you fully paid in store credit. You won't receive the full non-discounted amount. Always remember, you get store credit only for what you originally paid.
Do I get the discount coupon back after reclaiming the pledge?
No, once the discount coupon is used, it's gone. If you reclaim or melt your pledge bought with the discount coupon, you only get store credit for the amount of money you paid. You don't get the discount coupon back.