Discount coupons are a one-time use item attributed to an account that has achieved 12 months of subscription time using a single plan. See Subscriptions FAQ for more information on our subscription plans.
What's my discount?
Your subscription plan determines your discount!
- Centurion - 10%, Up to a max discount of $50.
- Imperator Prime - 20%, Up to a max discount of $100.
What can't I buy with discount coupons?
Discount coupons cannot be used on the store towards any pledge that involves any of the following items:
- Event Tickets
- Subscriptions (Passes or Recurring Plans)
Anything else other than the pledges listed above is fair game for your discount.
How do coupons work with Discounted Store Pledges?
If there is a special promotion offering a discounted pledge price for any ship or other item like paints or a skin, the discounts will not stack. Applying a subscriber discount coupon to an order will take precedence and overwrite the promotional discount.
How do I use my discount coupon?
- Add items and pledges to your shopping cart from the Pledge Store.
- Go to your Cart.
- Before moving on to enter payment information, on the right side under CART SUMMARY you will see some ADD text links. Click the one to the right of Coupon. This is also where you can add store credit to the order.
- After clicking that button, you will be presented with a box to enter your coupon code.
- Click the orange Confirm button.
Once you begin the checkout process and start entering payment information, you will not be able to apply the coupon!
The coupon is fully used when you complete payment for the order using the coupon so consider wisely.
IMPORTANT! Discount coupons are one-time use only. Regardless of what happens to any pledges and orders that the coupon was applied to, be it refunded, reclaimed, or gifted to a friend, you cannot get it back. RSI Support staff will not assist with recovering used coupons.
Reclaiming pledges and discount coupons
If you purchase a pledge with a discount coupon, you receive only the amount you initially paid in store credit upon reclaiming it. You won't receive the full non-discounted amount. Always remember, you get store credit only for what was originally paid on the item, minus any applicable taxes.
An example: A player applies a Centurion discount coupon to an Aurora ES pledge that costs $20 USD, the coupon lowers the price to $18 USD. Upon later reclaiming this pledge, $18 store credit will be applied to the RSI Account.
Pledge Buy-Back of Discounted Pledges
Should you decide to reacquire a pledge through the pledge buy-back, either with cash or store credit, you will not receive your subscriber discount again and will need to pay the full pledge price. This is not an issue with the store or the buy-back system and is working as it should.
As mentioned above, Subscriber Discount Coupons are one-time use, and RSI Support staff will not assist with re-applying the discount or recovering your coupon once it has been used.
Gifting pledges and Discount Coupons
If you use the coupon when pledging for a ship or game package, as long as it was made with cash and the pledge is eligible for gifting it can be gifted to a friend whenever you like. For details on gifting restrictions, see our Gifting FAQ.
If your friend tries to reclaim this gifted pledge, they only get store credit for what you paid not including the discount or tax, as noted above.