Use the search bar
or browse articles!
Updates and Info
Get all the latest announcements and updates on our releases.
Welcome to the 'Verse!
Login issues, account security and change of account details
How to download, play and customise Star Citizen
Technical issues relating to downloading, installing or playing Star Citizen
Payments & Billing
Issues relating to Orders, Merchandise & Subscriptions.
- Error - Vulkan-1.dll was not found Azyarath
- 3.8.X - CryAstro Services Issues Thrysurr-CIG
- Check Your System Clock Thrysurr-CIG
- Vanishing Ship and Personal Equipment Thrysurr-CIG
- Error 30009 - Disconnect on Loading Thrysurr-CIG
- In-Game Character Issues Thrysurr-CIG
- Get Started: Checklist Thrysurr-CIG
- Star Citizen Minimum System Requirements Proxus
- Getting Started in the 'Verse Azyarath
- Protect your account with an Authenticator Thrysurr-CIG
- Where do I report game bugs I find? Thrysurr-CIG
- Renting Ships & Equipment Mandalore
- Guide System Thrysurr-CIG
- Keep Windows Up To Date Thrysurr-CIG
- Send In-Game Files for RSI Support Azyarath
- Guide to Graphic Issues Thrysurr-CIG
- Troubleshoot Error 15007/16007 Thrysurr-CIG
- SCA - Strong Customer Authentication FAQ Player Relations