Use the search bar
or browse articles!
Updates and Info
Get all the latest announcements and updates on our releases.
Welcome to the 'Verse!
Login issues, account security and change of account details
How to download, play and customise Star Citizen
Technical issues relating to downloading, installing or playing Star Citizen
Payments & Billing
Issues relating to Orders, Merchandise & Subscriptions.
- Check Your System Clock Thrysurr-CIG
- Vanishing Ship and Personal Equipment Thrysurr-CIG
- Error 30009 - Disconnect on Loading Thrysurr-CIG
- Ships Spawn with Missing Components Thrysurr-CIG
- In-Game Character Issues Thrysurr-CIG
- Get Started: Checklist Thrysurr-CIG
- Getting Started in the 'Verse Azyarath
- Protect your account with an Authenticator Thrysurr-CIG
- Renting Ships & Equipment Mandalore
- Guide System RSI Player Relations
- Keep Windows Up To Date Thrysurr-CIG
- Send In-Game Files for RSI Support Azyarath
- Guide to Graphic Issues RSI Player Relations
- Troubleshoot Error 15007/16007 Thrysurr-CIG
- Troubleshoot Error 10002 Wakapedia
- SCA - Strong Customer Authentication FAQ Player Relations