Technical Support
Technical issues relating to downloading, installing or playing Star Citizen
Game Information and Installs
- Send In-Game Files for RSI Support
- RSI Website Issues
- Windows 11 - Installation Troubleshooting
- Keep Windows Up To Date
- Game and Launcher Requirements
- 'vcruntime' error - Missing DLL File
Launcher Troubleshooting
- Error 3004 / 3005
- Error 2000 or 50XX
- RSI Launcher - "Missing a Game Package" Message
- Running and Installed Application Conflicts
- Error Code 0x1007
- Error Code 15011
Graphic Updates and Issues
Connection Issues
- Router Port Forwarding
- Error Code 15008/16008
- Authenticator Troubleshooting
- Error Code 10002/10004
- Error Code 10008
- Error Code 15006