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  1. Roberts Space Industries Knowledge Base
  2. Technical Support

Technical Support

Technical issues relating to downloading, installing or playing Star Citizen

Game Information and Installs

  • Enabling Virtual Reality (VR) in Star Citizen
  • Send In-Game Files for RSI Support
  • RSI Website Issues
  • Windows 11 - Installation Troubleshooting
  • Keep Windows Up To Date
  • Game and Launcher Requirements
See all 11 articles

Launcher Troubleshooting

  • Error 3004 / 3005
  • Error 2000 or 50XX
  • RSI Launcher - "Missing a Game Package" Message
  • Running and Installed Application Conflicts
  • SteamVR Starts Automatically
  • Troubleshoot the RSI Launcher
See all 10 articles

Graphic Updates and Issues

  • Optimizing Graphics Settings
  • Vulkan Troubleshooting
  • Keep Graphics Drivers Up-to-date
  • Nvidia Graphic Drivers - Install and Configure
  • AMD Graphic Drivers - Install and Configure
  • "DXGI device blocked" or "your graphics card has blocked StarCitizen.exe"

Connection Issues

  • Error Code 19000 / 19005
  • Router Port Forwarding
  • Error Code 30000
  • Error Code 30003
  • Error Code 30028
  • Error Code 41070
See all 8 articles
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