Technical Support
Technical issues relating to downloading, installing or playing Star Citizen
Game Information and Installs
- Keep Windows Up To Date
- Send In-Game Files for RSI Support
- 'vcruntime' error - Missing DLL File
- RSI Launcher Error - Unsupported Hardware Detected
- Error - Kicked by Admin
- Game and Launcher Requirements
Launcher Troubleshooting
- Error Code 15011
- Game Install Stuck in a Loop
- My Launcher has no buttons
- Troubleshoot the RSI Launcher
- Launcher is stuck checking for updates
- Troubleshoot errors with data.p4k
Graphic Updates and Issues
Connection Issues
- Error Code 15007/16007/16008
- Authenticator Troubleshooting
- Error Code 10002
- Error Code 10008
- Error Code 15006
- Error Code 20000 - 30000