Technical Support

Game Information and Installs

• Send In-Game Files for RSI Support
• Game and Launcher Requirements
• Unsupported Applications, Peripherals, and Overlays
• Required Windows files and configurations for Star Citizen
• Windows - Set Folder Permissions
• Out of memory errors - set your pagefile

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Launcher Troubleshooting

• Troubleshoot the RSI Launcher
• Launcher is stuck checking for updates
• Troubleshoot errors with data.p4k
• How to delete the RSI Launcher and Star Citizen
• My Launcher has no buttons
• PlayerProfile error

Graphic Updates and Issues

• Guide to Graphic Issues
• Nvidia Graphic Drivers - Install Configure
• AMD Graphic Drivers - Install Configure
• "DXGI device blocked" or "your graphics card has blocked StarCitizen.exe"
• Lumberyard Graphic Driver Error

Connection Issues

• Authenticator Troubleshooting
• Disconnection Codes
• Troubleshoot Error 10002
• Troubleshoot Error 15006
• Troubleshoot Error 20012 - 30012
• Troubleshoot Error 30007

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