Technical Support
Technical issues relating to downloading, installing or playing Star Citizen
Game Information and Installs
- Send In-Game Files for RSI Support
- Game and Launcher Requirements
- Unsupported Applications, Peripherals, and Overlays
- Required Windows files and configurations for Star Citizen
- Windows - Set Folder Permissions
- Out of memory errors - set your pagefile
Launcher Troubleshooting
- Troubleshoot Error 0x1002
- Troubleshoot the RSI Launcher
- Launcher is stuck checking for updates
- Troubleshoot errors with data.p4k
- How to delete the RSI Launcher and Star Citizen
- My Launcher has no buttons
Graphic Updates and Issues
Connection Issues
- Error 15005 - Account Login Failure
- Authenticator Troubleshooting
- Disconnection Codes
- Troubleshoot Error 10002
- Troubleshoot Error 15006
- Troubleshoot Error 20012 - 30012