If graphics drivers are out-of-date, the following issues may occur:
- Frequent game crashes, black screens, visual artifacts, objects failing to render, poor performance, frame hitching or flickering.
- When trying to launch the game, a dialog box appears with the following error:
"The code execution cannot proceed because vulkan-1.dll was not found. Reinstalling the program may fix this problem."
- A Lumberyard error similar to the following may appear:
- In some cases, a red box with a generic error may be shown when trying to launch the game:
If any of the above issues are encountered, the first step is to perform a clean installation of the latest stable version of the graphics drivers depending on which discrete graphics card you use:
There can be many causes for issues with graphics or poor performance. The RSI Launcher red error box may appear for a number of reasons. Guides are available for most issues and RSI Support can help with the troubleshooting process: