Code 20000/30000 is our general timeout message. This appears when the player loses connection to the game server (server crash) or times out connecting but remains connected to the hub server.
- Delete USER folder located in (installed drive)\Program Files\Roberts Space Industries\StarCitizen\LIVE.
- Verify game files. Click Settings in the Launcher and click Verify.
- Completely close the RSI Launcher and try logging in again. Make sure you don't have multiple launchers running.