In the past, Star Citizen had various cross promotions with certain hardware manufacturers that allowed players the chance to get some unique ships alongside their computer upgrade purchase. The promotional ships in question are the Aegis Sabre Raven from the purchase of an Intel Optane™ SSD, and the Consolidated Outland Mustang Omega from purchasing an AMD Radeon™ R9 or R7 series graphics card.
Through an extensive grace period, the RSI Support Team was occasionally able to assist with unclaimed codes to help players claim one of these ships as an exception. We feel that this grace period to allow these old codes to be redeemed has run its course.
RSI Support staff will not assist with unclaimed or expired codes from either promotion.