Spend Store Credit

You can reclaim any unwanted pledges for store credit, which you can use towards other items on the RSI store. This is also known as “melting”.

The value of the pledge is converted into USD, and is added to your Store Credit Log. If you used a discount code or acquired a pledge during a sale, the pledge is only valued at what you paid.

You can view your Credit Log on the Billing & Subscription page by clicking on the Credit Log button.

You can use your store credit to acquire pledges via our store. You also can specify exactly how much credit you wish to apply to an order by typing in the amount at the checkout stage.

Notes on using Store Credit on the Pledge Store:

• Store Credit cannot be applied to Warbond pledges (these are cash only).
• You can acquire non-Warbond pledges fully or partially with store credit. 
• Any pledges made with store credit are non-giftable.
• Physical merchandise cannot be purchased using any amount of store credit.

Apply Store Credit to an order

You can use store credits to partially or fully pay for an order. If partially, you will still need to select and complete a payment method for the order. 

To apply this store credit to an order:

1. Visit the Store.
2. Add pledges to your cart.
3. Within your cart, while on Step 1 you should see something similar to this:
   
4. Click into the box under Add Store Credits on the Order Summary. 
   
5. In the Add Store Credit box, enter the amount of store credit you want to apply towards the order and press enter. 
   • The MAX button will allow you to automatically add the maximum amount of credits to the order.  This will go to the maximum of the order or maximum of your current credits, whichever is lower.
6. Double check that your store credit amount is entered and correct.  
7. Click the ADD button to add the store credit to your order.
   You will not be able to add store credit to your order after this step!
8. Click the orange CONTINUE button to continue with adding your payment information.
9. Should you have any balance left to pay, you will be prompted to select a payment method to select and complete the pledge.

Tax and Store Credit

You will not be charged tax on an order made using store credit. Since store credit is generated from a melted pledge that has already been taxed, the store credit used against an order will not be charged tax.

If you use store credit to partially pay for an order, the remaining cash paid to complete the order will still be subject to tax.

It's still charging tax even though I applied store credit!

If the pledge store is still attempting to charge you sales, VAT, or other tax on the order, it could be the order is not fully covered by your available store credit.

If the order is 100% covered by store credit and it is still attempting to charge you tax, then you will need to double check that you have actually added the store credit to the pledge order.  Go back to the text box, as noted in the screenshot below, and make sure that you click the ADD button after entering an amount into the "Add store credits" box.  

This will also need to be done after clicking the MAX button!

Store Credit and Buy Backs

Store credit can be used to buy back a reclaimed pledge, but only if your account is in possession of a credit buy back token.  Tokens are attributed to a backer account every 3 months (90 days), and do not stack. This means that if a token is not used, another will not be attributed to the account.

Tokens are made available to backer accounts early in the following months: 

• January
• April
• July
• October