When a pledge has been reclaimed, it is removed from your account and store credit is attributed to spend on the store. If the pledge is not limited in its nature, it may appear in your Pledge Buy Back queue.
The Buy Back tool is a list of reclaimed pledges you can buy back. Some of these pledges may include rare and limited run ships. The use of store credits requires possession of a Credit Buy-Back token which is explained further below.
How to buy back a Pledge
When you buy back a pledge, you are buying the original pledge. If you upgraded the ship before reclaiming (or melting), those upgrades were stripped away and must be recovered separately. When you buy it back, you won't receive the upgraded ship.
Only one pledge may be bought back at a time. If you wish to recover multiple reclaimed pledges, you will need to do separate transactions for each of them.
- Visit our site and login to Account.
- In your account, click the My Hangar tab, then click Buy Back Pledges.
- Review the list of reclaimed pledges to find one you want to buy back.
- Click Buy Back and complete the order. The pledge is returned to your account and available in game.
Not everything can be bought back...
Certain pledges cannot be bought back. Be careful when making selections and only reclaim the following items if you do not intend to buy them back:
- AMD package
- Discounted combo packs
- Pledges and packages with physical items attached to them
- Squadron 42 Add-on & Star Citizen Add-On Pledges
Once these pledges have been reclaimed, they are permanently unavailable. During the Reclaim process, we warn you the process is permanent and other details.
Use Store Credit with a Credit Buy-Back Token
If you hold a Credit Buy-Back token, you will be able to use store credit. For more information on Store Credit, see the guide Using Store Credit.
Tokens are attributed to a backer account every 3 months (90 days), and do not stack. This means that if a token is not used, another will not be attributed to the account.
Tokens are available to backer accounts early in the following months:
CCU Prices may change!
When a CCU (Cross Chassis Upgrade) is reclaimed, it is intended to be permanent. The Buy Back system allows you to buy back a pledge or CCU you regret reclaiming. However, the price of a CCU may change, potentially costing more when bought back. All buy back CCU's will be presented with the latest prices, not the price you paid when first buying it.
You cannot use your Subscriber Coupons on Buy Back orders. Additionally subscriber discounts applied to pledges when they were first acquired will not apply to items in the buy-back queue. You will need to pay full price to recover these.
Discounted Pledges from Promotions and Sales
Unlike pledges acquired through the use of a subscriber discount coupon as noted above, pledges and packages that were originally being offered with a discount, such as Warbond pledges or special holiday package deals, will retain their discount when bought back.
If a pledge of this nature is showing at a non-discounted price in your buy back queue, please contact RSI Support at let us know so we can look into it.