We are tracking an issue where players are encountering error 30009 when attempting to login to the game. Sometimes, this will clear up after enough time has passed but other times players will need to contact RSI Support for assistance with their account.
This issue crops up most often when players logout or crash while inside a ship or in a no-fly zone. For now until we can track down the cause, we recommend avoiding logging out in a ship's bed to limit the chances of this occurring.
To address this issue and help us track down the underlying cause: