Currently we are aware of and tracking an issue where players may find themselves at the loading screen for the persistent universe (PU) for an indefinite amount of time. Typically this may occur after leaving the PU while being a member of a party or after previously encountering trouble forming a party, or after logging out in a ship's bed. We recommend avoiding ship bed logout until this has been fully resolved if you frequently experience this error.
If you were playing with a friend before you left the game while on-board a ship and encountered this error, if your ship is still present in game, have your friend destroy your ship.
Should you encounter this issue, please head to the Issue Council and report the steps that were taken that led to this problem and also steps used to attempt to resolve it. If the workaround above does not help, then head to this article to review what you will need to do to correct this issue: Character Reset