We sometimes offer pledges via the store that we have dubbed Warbond pledges (or WB for short). These are special promotions offered through the year that may include a price discount or special items, like extended insurance plans or special ship skins. These pledges can be obtained via new orders using cash through the pledge store. Store credit cannot be applied to these orders.
Check the pledge name if you are receiving en error when attempting to use store credit. Warbond or WB in the name means you will need to use another payment method that does not include store credit.
Warbond Pledges and the Buy-Back Tool
Warbond pledges will not be able to be bought back with store credit until some time has passed after the related promotion where it was offered has ended. Please keep this in mind before deciding to reclaim a Warbond pledge as it may not be immediately available for recovery. In general, a Warbond pledge will become available for buy-back with store credit around a month from the promotion end date, but this may vary.
Check back later after more time has passed if a Warbond pledge is not available for store credit buy-back.
Warbond Ship Upgrades (CCUs)
As with almost all upgrade pledges, purchasing an upgrade to your given ship pledge will only upgrade the ship to the noted upgrade target, such as upgrading an Aurora MR to a Sabre. In this case, the upgrade will only change the ship to the Sabre and nothing else in the pledge will be altered or added. This includes Warbond ship upgrades, which will not give anything included in the normal Warbond ship pledge except for the ship.
In some special cases, if anything additional is included in the upgrade purchase, it will be listed on the upgrade itself. An example is pictured below is a special subscriber upgrade package for upgrading an Aurora MR to a Sabre:
For more detailed information on ship upgrades, see our guide here: Ship Upgrades (CCUs)