The 3.6.0 Public Test Universe (PTU) phase brought with it an updated RSI Launcher, which integrates both the LIVE and PTU versions of the game into a single launcher. This means that you will only need to use your regular RSI Login ID and password to access both.
If you have been invited to join the PTU, you will need to install and use this new launcher to access the PTU version. The old, separate PTU Launcher will no longer work to access the PTU and can be uninstalled. It is still necessary to copy your account to the Public Test Universe, as explained below.
You can download the RSI Launcher here: Download
For more information on PTU, see the Public Test Universe (PTU) FAQ.
Install and join the PTU
The following steps outline how to download the launcher, install the game and login:
- Visit the RSI website and click Account. Login with your Login ID and password. Click Settings to open your account.
- Click the Public Test Universe tab (If this is grayed out, you do not currently have access to the PTU or it is not live).
- Click Copy your account to the PTU. Following this step, you should receive an email.
Be patient: It can take some time for the email to arrive. It will arrive from email@example.com with the subject "RSI Test Account Copied to Public Test Universe". If the servers are handling a high number of requests this email may be delayed in arrival.
Once this email is received, you are ready to access the PTU. You will need to re-copy your account periodically, whenever a new PTU cycle occurs or changes require accounts to be reset on the PTU.
Log in to the RSI Launcher using your Login ID and the password you use on robertsspaceindustries.com.
Click on the drop-down button on the top left under the Star Citizen logo that says LIVE, and change this to PTU.
Click Install to download, and once done, Launch Game!
The default locations for these installations are:
C:\Program Files\Roberts Space Industries\StarCitizen\LIVE
C:\Program Files\Roberts Space Industries\StarCitizen\PTU
At this time the install location for the PTU cannot be changed from the location that the LIVE game files are installed to.
Access and logins
For a thorough PTU account reset, you can use the Copy account to PTU option as above to completely reset your account. You will receive another email once completed, and any changes or events that happened on your account in the PTU will be reset.
More info on the current PTU
You can also check in our PTU forum for possible issues and solutions discussed by other players. You can also post there for additional support from the community and staff.