No. RSI support staff does not have the ability to manually adjust this total for players. aUEC is a temporary currency that is only used for testing purposes.
If you are doing cargo runs and trading, we highly recommend and advise that players do not spend all their aUEC on a single cargo haul to prevent situations where they are left with no in-game funds. Please also be certain to report the cause of the crash that was encountered on the Issue Council.
Due to the prevalence of issues that cause the need for an account reset if something goes wrong after logging out from inside a ship, we recommend that players do their best to logout planetside to reduce the chances they will lose their aUEC.
If you are looking for ways to earn back lost aUEC, these articles may help point you in the right direction to get going:
If you don't have a ship, you can always group up with friends or other players!