Use the search bar or browse articles!
Other ways to find help
Roberts Space Industries Knowledge Base
Browse by category
- Updates and Info Get all the latest announcements and updates on our releases.
- New Players Welcome to the 'Verse!
- Account Login issues, account security and change of account details
- Game Support How to download, play and customise Star Citizen
- Technical Support Technical issues relating to downloading, installing or playing Star Citizen
- Payments & Billing Issues relating to Orders, Merchandise & Subscriptions.
Promoted articles
- Shroud of the Avatar Crossbow Redemption Updates and Info Announcements
- Star Citizen Alpha 4.9 Known Issues Updates and Info Known Issues
- Pledge Items Lost on Death Updates and Info Known Issues
- Emergency Rescue Beacon Keybind Issues Updates and Info Known Issues
- In-Game Character Issues Updates and Info Known Issues
- Missing Ship and Personal Equipment Updates and Info Known Issues
- Get Started: Checklist New Players First Steps
- Star Citizen Minimum System Requirements New Players First Steps
- Getting Started in the 'Verse New Players Beginner Guides
- Referral Program FAQ Account Account Management
- RSI Account Security Overview Account Account Security
- Protect your account with an Authenticator Account Account Security
- Character Repair Game Support In-Game Assistance
- Bug Reports: Using the Issue Council Game Support Website, Services, and Systems
- Enabling Virtual Reality (VR) in Star Citizen Technical Support Game Information and Installs
- Send In-Game Files for RSI Support Technical Support Game Information and Installs
- Optimizing Graphics Settings Technical Support Graphic Updates and Issues
- Error Code 19000 / 19005 Technical Support Connection Issues