We allow you to modify most of your account information through our site's Account Settings. Not all information can be changed, to ensure the security of your account. If you need help changing information, you can contact RSI Player Relations.
Your Account Settings Page
This is where you will go to manage all things related to the contact, personal, and security information related to your account. To get here, follow these steps:
- Visit our site and login.
- Click on your Account Icon in the upper right.
- Choose the Account Dashboard from the options that appear.
- Click into the Settings option.
Your email is associated to your account and used for account recovery, password changes, and receiving information from RSI, Spectrum, and support tickets. You can change your email address anytime through the Login and Security tab of your Account.
The email must be unique across all RSI accounts.
Login ID
The Login ID is an option that can be used in place of your email address to access your account. Once set, it will serve the same function as your email address does to provide access to all services that require you to login to your RSI account.
This option can also be found within the Login and Security section of your account settings. If you have forgotten your Login ID after setting it, you can instead login using your registered email address.
The Login ID must be unique across all RSI accounts.
Handle
The handle is your nickname seen by friends in game. You can change your Handle one time for free through the My Profile section of your Account Settings page.
After that initial change, you will need to purchase a Handle Change Pass, which you can only get to if you currently do not have access to a handle change.
The Handle must be unique across all RSI accounts. Your handle cannot contain a dash, underscore, or space at the beginning or end, and certain accented letters and other punctuation are not supported at this time.
Once initiating a handle change, you will be given a warning that both the handle change will be used and you will have 7 days to reclaim your old handle should you change your mind.
Important! As suggested above, old handles that are freed up through a handle change are locked from use for 7 days before someone can use them again.
RSI Support will not assist with freeing up handles from inactive accounts.
Display ID
The Display ID is a public facing username that will show on the RSI Website and also what will show on your Spectrum forum posts. You can change your moniker anytime within the My Profile section, as many times as you like.
This is not your character name in game and is used solely for interactions on our forums and chat channels on the Spectrum website.
By default, this is set to match your account Handle and does not have to be unique.
Change your physical address
You can change or add addresses to your Address Book, which is currently located in the Billing & Subscriptions section of your Account Dashboard. This will not affect any physical order that is already in progress.
For information on physical orders and tracking, see our article: Tracking physical merchandise orders.