Below are some of the issues and bugs that we are aware of within Star Citizen Alpha 3.19.x. We are still actively working to address these issues fully and Issue Council reports on the problems are greatly appreciated.
Also be sure to check the RSI Status page for updates on any service issues that have been noted:
Quick Jump Links:
Newer additions to this list and any especially impactful ones are added at the top, with longer standing issues towards the bottom.
- Gear/Equipment Looted from NPCs Cannot be Equipped after Starting a New Game Session
- Ship Persistence and Vanishing Ships
- Constellations and Snub Fighter Issues
- Default Keybindings are Changed but Default Keybind Image has Not Been Updated
- ASOP Terminal Audio Errors
- Arena Commander Lobby Doesn't Update Properly
- Ballista Missiles Malfunction When Using Target Lock
- Missiles Fail to Charge when the Ship is Powered On
- Exiting into EVA from a Pilot Seat Results in Partial Control Loss
- AI-Controlled Enemy Lasers Penetrate Shields
- Extreme Weather Conditions on Lorville Affect Players While Indoors
- ARGO Raft Cannot Collect Refinery Orders
- The Caterpillar Hull is an Invalid Salvage Target
- ATC is Sometimes Failing to Detect Ships for Cargo Unloading
- An Impounded Hull-C is Respawning with Cargo Spindles Extended
- Other Hull-C Issues
- Mercury Star Runner Ramp does not Extend Enough
- Client Crash around Lorville
- Drake Cutlass Hatches are Not Working
- Error 19003, 19004, 19005, and "player unstowed"
- Error 40014
- Issues with Shuttles, Trains, Trams, and Elevators
- Party Members Become Invisible
- Invisible Cargo
- Error 0 / Code 0
- Game/Launcher Issues after a Server Crash
- Select System Menu is Empty
Gear/Equipment Looted from NPCs Cannot be Equipped after Starting a New Game Session
Our teams have identified an issue where gear and other related equipment is unable to be properly equipped if it is stored before logout. When a player returns to the game and attempts to equip any of their looted equipment from the previous session, it may appear to equip, but will not complete the equip process. This results in the item moving back into the inventory it was taken from and sometimes simply disappear entirely.
To combat this issue, we recommend moving any looted gear to a ship or local inventory before attempting to equip, and then re-equipping it. This can prevent the issue from occurring, regardless of if you have already equipped the looted items or not.
Alternately, if you do not want to gamble with looted equipment vanishing, using gear purchased from shops should not encounter this problem.
Ship Persistence and Vanishing Ships
We have identified and are also working on a fix for some issues with ships, similar to items as noted above. Newly acquired ships are being observed to vanish if they have not been properly delivered and stowed before logout. Some specifics for this issue:
- Filing an insurance claim will result in the loss of your ship or vehicle unless you retrieve and store it before logging out of the game.
- New ships purchased with aUEC will need to be delivered and then stowed to ensure it remains available on next login.
- Rentals need to be delivered and stowed or they will not be available on next login, regardless of the time left on the rental.
Basically, to ensure you don't lose a new ship, however it was acquired, make sure you deliver and stow it at least once before you logout of the game.
This is obviously a hugely frustrating issue and our teams are working on a fix for this as quickly as they can.
Constellations and Snub Fighter Issues
The included snub fighter in certain variants of the Constellation are spawning in vertically instead of horizontally, and thus are clipping through the hull of the ship. The variants that this has been observed to be happening with are the Phoenix and Andromeda. The resulting issue means that not only is hte fighter unusable, but it understandably makes it difficult to fly the Constellation itself.
There is currently no workaround for this, however a fix has been identified and will be implemented in a future patch. For now, we recommend not using the Constellation Phoenix and Andromeda until this has been corrected.
Default Keybindings are Changed but Default Keybind Image has Not Been Updated
A few notable default keybindings have been changed, but the in-game keybind map image in the keybind settings menu options has not been updated to reflect said changes. The properly updated image will be added in a future patch, but some of the notable callouts for default keybinding changes are:
Keyboard
- Flight Ready = Right Alt + R
- Cycle Configuration = Left Alt + K
Gamepad
- Strafe Up/Down = Left Shoulder Button + Y-Axis (Left Thumb Stick)
- Decoupled Mode = B
- Cycle Hostile Targets = (Unbound by default)
To adjust any of these functions, players can do so through the Keybind settings in the options menu.
ASOP Terminal Audio Errors
When interacting with and delivering a ship from an ASOP terminal, everything within the game and the interface itself indicates the ship was delivered properly, except for an audio error that the hangars are full and in-use. The audio error will state "All of our spaces are currently in use. Stand by for the next available assignment".
This is just an audio error and if there were no other errors reported in the ASOP terminal UI, then this can be ignored. Apologies for the confusion, and this will be fixed in a future patch.
Arena Commander Lobby Doesn't Update Properly
When accepting an Arena Commander invite from another player, if you are already in an active game when accepting the invite, the lobby UI will show an empty lobby with 0/0 active players. To correct this, leave the lobby and join again.
Ballista Missiles Malfunction When Using Target Lock
When attacking using the Anvil Ballista, if the pilot is firing missiles while utilizing the target lock feature, the missiles will malfunction. The missiles will turn around and hit the Ballista itself or nearby. To prevent this from happening, do not use the missile target lock feature when firing missiles from the Ballista.
Missiles Fail to Charge when the Ship is Powered On
When entering missile mode in any ship, the missiles are not charged and thus cannot be fired. The cause has been traced to the missiles failing to charge when the ship is initially powered on.
To correct this, the missiles can be charged separately after the ship is on. The default keybind for this is U.
Exiting into EVA from a Pilot Seat Results in Partial Control Loss
In the instance where a pilot of a ship exits directly into EVA, such as from a ship with only a cockpit and no other interior, the movement thrusters for EVA will be automatically firing. This results in the loss of mouse-based controls, but players can still use their keyboard movement keys to navigate. However, a player in this state will not be able to look around due to the mouse movement controls not functioning.
Fixes are in the works for this for a future patch. For now, we have seen some reports that using keyboard controls to fly around and gently bump into a solid object can help restore full control.
AI-Controlled Enemy Lasers Penetrate Shields
When fighting against AI-controlled vehicles and ships, if the enemy has any laser weapons in their arsenal, they have been reported to be far deadlier than intended. At the current time, AI enemy lasers will deal damage to both the shield and the hull of the ship/vehicle that is being hit. This issue does not effect PvP combat, and only appears in battles against computer controlled opponents.
As there is currently no workaround for this issue, please keep this extra damage in mind when setting out to fight against AI-controlled enemies for any missions.
Extreme Weather Conditions on Lorville Affect Players While Indoors
It has been observed that going inside while on Lorville to escape extreme weather conditions, such as high wind, does not protect the player from the effects of said weather. When indoors on Lorville, players may still find it difficult to walk if there is extreme weather conditions outside, and sometimes the player's avatar will act as if they are outside in the weather as well, such as putting their arm/hand over their face to protect themselves.
There is currently no workaround for this, however the cause has been found and a fix is in the works for a future patch.
ARGO Raft Cannot Collect Refinery Orders
When attempting to collect a completed refinery work order, the ARGO Raft is not showing as a viable option in the viable "location" list to collect. We expect this to be fixed in a future patch.
For now, when collecting finished refinery orders, select a different ship to collect the completed refinery order.
The Caterpillar Hull is an Invalid Salvage Target
Should a destroyed Drake Caterpillar be encountered out in the 'Verse, any attempts to salvage the hull is resulting in an "invalid material" message for the Salvager. This is occurring with all caterpillar hull variants.
For now, we have disabled Caterpillars from being included in Salvage Missions, however this will still be encountered with any other similar ships. A fix is in the forks for a future patch.
ATC is Sometimes Failing to Detect Ships for Cargo Unloading
When attempting to unload cargo at a station, requesting ATC clearance for unloading will sometimes give an error or not recognize your ship is within the loading/unloading area. This has been seen to happen most often with the Hull-C.
Unfortunately, there is no current work around. Should you encounter this issue, please report it on the Issue Council to help us gather more information about the root cause of the problem.
An Impounded Hull-C is Respawning with Cargo Spindles Extended
In the situation where a player has for some reason had their Hull-C impounded while it had its cargo spindles extended, when it is recalled and retrieved from the impounded state, the cargo spindles will still be extended. If the ship is retrieved in a hangar that is too small for it in this state, this will result in the ship crashing, possibly exploding, and otherwise be unable to be moved should it remain intact.
To avoid this situation, if your Hull-C is impounded for some reason, only retrieve it at Orison, as this location will respawn it at a proper docking port.
Other Hull-C Issues
During testing phases, our teams and testers have encountered a number of issues that may be affecting the Hull-C, which range from strange error messages, issues with docking/undocking, problems with cargo loading or unloading, among others.
If you encounter any troubles with this ship, please report it on the Issue Council so that we can gather data and make this ship the best it can be.
Mercury Star Runner Ramp does not Extend Enough
We have identified and confirmed an issue with the Crusader Mercury Star Runner ramp. When the ramp is extended, it does not reach far enough to touch the ground, which renders it unusable to allow ground vehicles to enter the ship.
Players can still use the ramp to enter the ship if they jump, but there is no such easy work around for ground vehicles at this time, sadly. A fix is in the works for a future patch.
Client Crash around Lorville
We have investigated reports and confirmed a game client crash that can occur in the Lorville area of the game. This is related to graphics issues and can be solved by updating your video card drivers.
Graphics cards typically come with software to help manage driver updates, but if for some reason you have decided not to use those, you will need to head to the website for your video card manufacturer and download/install the most recent driver update from there.
Drake Cutlass Hatches are Not Working
Specifically with regards to the Cutlass Red and Blue, the ship can enter a state where the hatch on the ship will not function. More often than not this occurs when multiple players are trying to use or access the ship. A fix for this is already being planned for a future patch.
To get around this, players can still access the Cutlass via the ramp.
Error 19003, 19004, 19005, and "player unstowed"
We are aware of and currently tracking the 19k and other login related errors and the causes behind them. Our teams are actively investigating the cause and will have more information when available, but currently this appears to be caused due to extreme server load and so it may take some time for things to clear up.
A great deal of changes were made to the way the game handles certain things and this is part one of growing pains as all our players come to see the new things added in the 3.18 patch.
We have had reports of players able to get in after receiving these errors but it may take several hours for that to happen. Utilizing the Character Repair tool may also help for resolving the "unstowed" error.
If you haven't already, please add information about your experience with these errors to relevant Issue Council reports, including what you have attempted that has allowed you to login, if applicable.
Error 40014
We have seen an increase of reports of players receiving the 40014 error, which can unfortunately prevent them from entering the game. There has been some mentions that some players have been able to access Arena Commander, but this does not seem to be consistent with all instances of the error.
We are actively tracking and looking for a solution to this and are seeking additional information, including any possible workarounds that have been found. If you encounter this error, please help us out by adding your information to this Issue Council report: STARC-62473
Issues with Shuttles, Trains, Trams, and Elevators
We have seen and verified reports for various issues with certain options for player transit, like trams, shuttles, and elevators. This can present itself from the tram or elevator flickering or appearing jittery to shuttles not arriving on time. While not common, there are also reports of players falling through the floor to their death unexpectedly.
A fix for many of these issues is planned for a future patch, but additional reports of issues to help document problems and locate new ones is always appreciated on the Issue Council.
Party Members Become Invisible
If players are together in a party are forced to respawn at the same time, reports are that some of the party members become unable to see each other or their ships. Should this occur for you and your party members, leaving the game instance for another or returning to the game menu to use party launch option again should resolve it.
Invisible Cargo
After purchasing or otherwise acquiring cargo in some way, the cargo itself may not appear in the designated ship cargo hold. However, the cargo is indeed there, simply invisible and can still be transported and sold normally.
A fix for this is expected in a future patch.
Error 0 / Code 0
This is an issue related to Easy Anti-Cheat (EAC) and we are investigating the cause. In the meantime, to correct this, follow these steps:
- Delete the EAC folder located in the Roberts Space Industries\StarCitizen\LIVE folder.
- Fully close the RSI Launcher. Use the task bar and/or the task manager to ensure the process is killed if need be.
- Re-open the RSI Launcher
- Click the SETTINGS option
- Press the VERIFY button next to "Analyze game files".
Allow this process to finish. If this does not correct the issue, consider totally uninstalling the game and all related files for a fresh install to ensure all files are correct.
Game/Launcher Issues after a Server Crash
In the unfortunate event of a game server crash, players may encounter issues reconnecting to the game. This issue may present itself as an infinite loading screen or being unable to interact with the game menu.
If you encounter this issue, you will need to fully exit the game and restart to correct it.
Select System Menu is Empty
In rare cases the option to select a system to begin playing is totally missing from the game's main menu screen for entering the Persistent Universe. Should this occur, completely close both the game and the RSI Launcher and wait a few minutes before restarting the application. Ensure the tasks are completely ended in the Windows Task Manager as well.
Should the restart not work, a few players have reported that totally restarting their computer has helped.
If you encounter this, please consider adding your report to the Issue Council so we can work towards sorting out the root cause of the troubles.